Frequently Asked Questions
What is your shipping policy?
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times differ due to production or framing times. We assure you every effort is made to deliver your ordered artwork in the most timely method. You will receive a tracking number as soon as your order has been shipped. In the event an artist is on the road doing their annual road shows, delivery may be delayed until their return to the studio. This is most applicable with originals and limited editions.
If your artwork is going overseas for international delivery we are not responsible for duties and taxes required for international shipping.
What is your Policy on Returns/Exchanges/Refunds?
We do not accept returns; all sales are FINAL.
We do our utmost to ensure that your artwork is packaged carefully and arrives safely to the shipping destination.
If your prints arrive damaged, please keep all packaging and contact firstname.lastname@example.org with your order information for further instructions.
How can I keep up with your new work?
All you have to do is join our mailing list. You can do this either online at anytime or during one of our road show appearances in a city near you. We use MailChimp as our newsletter and promotional eMail vendor and it is very easy to unsubscribe if need be. For your protection we never sell, rent or share any of our customers information with anyone.
First In Service
Addi Galleries customers are our most valuable asset. Our numerous years of experience in the art industry enables our knowledgeable staff to provide prompt, courteous service.
Did You Know...
Addi Galleries has been in the art industry since 1978 and served over 40,000 collectors.
Addi Galleries has won numerous awards from many organizations and has supported many charities.